ITIL-5-Foundation Certification Guide: Master Modern IT Service...

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2026-08-18 18:58:34 - Traduzir

ITIL-5-Foundation Certification Guide: Master Modern IT Service Management and Advance Your Digital Career

IT service management has changed dramatically. Organizations are no longer managing only traditional infrastructure, help desks, and routine technology requests. Digital products, cloud services, automation, artificial intelligence, customer experience, and continual change now sit at the center of everyday operations. The latest ITIL framework reflects that shift. PeopleCert positions ITIL...

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